Simplifying Work at Wells Fargo with ServiceNow

When ServiceNow partnered with Wells Fargo to launch their new Employee Central platform, they wanted a story that would get employees excited to adopt it. Our task was to bring that vision to life in a way that felt human, relatable, and inspiring. We centered the video on Erin, a new team member whose journey shows how Employee Central transforms everyday work. From onboarding and mentorship to benefits, leave requests, and long-term career growth, Erin’s story illustrated how Employee Central simplifies routine tasks and makes support feel effortless. Instead of navigating multiple systems, she has everything in one place — a friendly virtual assistant, personalized dashboards, proactive reminders, and AI-driven insights. Working closely with ServiceNow and Wells Fargo, we crafted the script, storyboarded Alex’s journey, and built a clean, approachable video style that balanced clarity with warmth. By weaving in relatable life moments — from joining an employee resource group to recovering from an injury — we showed how Employee Central supports not just productivity but people’s lives. The final video helped ServiceNow and Wells Fargo communicate the value of Employee Central: a platform that empowers employees to focus on what matters, from day one and throughout their careers.